RETURN AND REFUND POLICY 

DATE OF LAST UPDATE: FEBRUARY 12, 2020

Returns

If you are unsatisfied with your product for any reason you will have 7 days from the date of delivery to request a return for the product[s] and request a refund which will be a store credit towards your next purchase, once processed. You may return any Product (as defined below) purchased on yellowbrickdeals.com in accordance with the terms below:

A return authorization request must be initiated within 7 days of receiving all items in the order. If it is a split package order, it will start from the time of the final package delivery date. You must contact us at [support@yellowbrickdeals.com] to request and receive an RMA.

The return authorization number must be included along with your returned product. 
Once an RMA is received please return the item and email us back with the RMA and the tracking# so we can track your return.

You must return the Product[s] to the address provided to receive a refund at your cost within 7 days of receipt of RMA.

Request must be initiated within 7 days of receiving all items in the order. If it is a split package order, it will start from the 

Return shipping is the customer's responsibility unless otherwise stated or it was a shipping error on Yellow Brick Deals part.

Returned Product[s] must be unworn clothing items with original tags and packaging. All accessories originally included with your purchase must be included with your return. Once Processed, you will receive store credit towards your next purchase.

Additional terms and conditions:

Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable.

You are responsible for and must prepay all shipping charges ,unless otherwise stated, and you assume the risk of loss or damage to the returned Product(s) while in transit back to [Yellow Brick Deals].

If you return Product[s] to [Yellow Brick Deals] (a) without a return authorization from [Yellow Brick Deals] or (b) without all parts and accessories originally included with your purchase, [Yellow Brick Deals] retains the right to either refuse acceptance of such return or charge you a restocking fee of 30% of the original price of the Product[s] or the retail value of the missing parts and accessories, whichever is higher.

If the product is inspected and determined to be in good physical condition, [Yellow Brick Deals] retains the right to charge you a 5% restocking fee. This fee is to cover the cost of labor and repackaging a product that is found to be in good condition.

Non-returnable items:

Gift Cards
All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a store credit will automatically be emailed to you within 10 business days less any fees if applicable.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [support@yellowbrickdeals.com].

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [support@yellowbrickdeals.com] and we will provide you with further instructions on where to return the item for an exchange. Please note that we cannot accept exchanges beyond 7 days from the date of delivery.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Still have questions about your return? Contact customer service at [support@yellowbrickdeals.com].